We are family owned and operated which means we treat our customers like family. Unlike most utility management companies, we are flexible and respond quickly to your calls. Customers do not have to wait 3 business days for a returned call or to have a tech dispatched. When you call during normal business hours, we answer the phone. When you call after hours, weekends, or holidays, our answering service takes your call and will dispatch our team for any emergencies that cannot wait until the next business day.
Another characteristic that sets us apart from our competition, is how closely we work with our Board of Directors and other consultants. Directors count on AWR to go above and beyond basic operations. We are flexible and accommodating to take on additional duties when requested.
Superior Service. Customer Approved
But do not just take our word for it, read what other clients have to say about AWR.
“We are pleased with their work and so are our customers”
“AWR Services started up our water and waste water plants, helped us work through several difficult utility issues, with the final result being an excellent water and wastewater system for our development. We are pleased with their work and so are our customers.“
“I would recommend them to other District’s in need of management.”
“AWR has worked in concert with our engineers on our new water treatment improvements and our new wastewater plant. They have provided valuable recommendations and worked diligently to start up our new facilities. We have found them to be very responsive to our needs and to respond anytime day or night. I would recommend them to other District’s in need of management.“
“Their attention to detail and accuracy is impressive.”
“AWR Services provides a high level of accounting and accounts payable services to their clients. Their attention to detail and accuracy is impressive.”